Privacy statement

  1. Personal data
    Avalon Petfood may process personal data about you because you use our online services, because you have completed a contact form or placed an order. Avalon processes your specified name, email address, telephone number and, in the case of an order, also your address details.

    Google Analytics
    Avalon Petfood uses Google Analytics to optimize your online experience. However, the 'data sharing' function has been disabled and the data processing amendment has been accepted. We do not use other Google services in combination with the analytics cookies. In addition, we have anonymized IP addresses. Google Analytics data at user level is retained for a maximum of 14 months.

    Data to third parties
    Avalon Petfood does not share data with third parties. It is handled confidentially.

    Request for access, correction or deletion
    As a member of the Avalon Family, you always have the right to view your personal data if applicable. This request for access, correction or deletion can be sent to . We will try to respond to your request as quickly as possible, but no later than within the specified period of four weeks.

    SSL Certificate
    Avalon Petfood takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure and unauthorized modification. Avalon therefore uses a reliable SSL Certificate to ensure that your personal data does not fall into the wrong hands.

    If you have the impression that your data is not properly secured or there are indications of misuse, please contact us .


    We collect reviews via the WebwinkelKeur platform. If you leave a review via WebwinkelKeur, you are required to provide your name, place of residence and email address. WebwinkelKeur shares this information with us so that we can link the review to your order. WebwinkelKeur also publishes your name and place of residence on its own website. In some cases, WebwinkelKeur may contact you to provide an explanation of your review. If we invite you to leave a review, we will share your name and email address with WebwinkelKeur. They only use this information for the purpose of inviting you to leave a review. WebwinkelKeur has taken appropriate technical and organizational measures to protect your personal data. WebwinkelKeur reserves the right to engage third parties to provide services, and we have given WebwinkelKeur permission to do so. All the above-mentioned guarantees with regard to the protection of your personal data also apply to the parts of the services for which WebwinkelKeur engages third parties.